Nicola Nobbs
3rd October 2024
Service how it should be.

From start to finish we had excellent service from P&K Home improvements We found this company by recommendation from a friend , who had a recommendation from a friend (who probably had recommendation from a friend!) After being told by a couple of companies that what we wanted wasn't possible, and no reply to our enquiry by several companies, it was a joy to speak to this small family business who responded quickly, visited us and within a few days had measured up, quoted and ordered exactly the door we wanted. Communication through the whole process was excellent, polite, friendly and efficient. On the day of fitting the fitters arrived on time, were very friendly and respectful. They worked efficiently and tidily and did a brilliant job. We are 100% happy with our new door. P&K came highly recommended and we would highly recommend them

Melanie and Neil
28th April 2023
Excellent from start to finish

I recently hired P and K home improvements to supply and fit a new door for me, as well as to fit new windows for my mother-in-law. I was thoroughly impressed with the first-class service they provided. Not only were they friendly and approachable, but they also offered a great price for their services. The team at P and K home improvements was excellent from start to finish. They were quick to respond to my inquiries and were very accommodating with my schedule. When they arrived at my property, they worked efficiently and effectively to ensure that the installation process was smooth and hassle-free. Overall, I would highly recommend P and K home improvements to anyone in need of home improvement services. From my experience, they are a reliable and affordable option that provides top-notch customer service. I will definitely be using their services again in the future.

Jackie Barnes
28th April 2023
GREAT!

We are exceptionally happy with the new roof on our conservatory, although we asked for "like for like" this one has added, improving finishing touches . With regard to the P&K visit we were given straight forward, no nonsense advice and the quote we received from P&K matched one other and much cheaper than a third quote. We turned down the other quotes as one rep was all "patter and spiel" and the other rep said "if you get a cheaper quote we can look at this again and maybe able to lower the price" (I don't think so!). P&K were straight forward from the start, work was completed in the time as originally estimated and carried out by very polite and hard-working guys who left our conservatory in immaculate condition (even getting rid of the squeak on the door). Well Done! We highly recommend P&K!

Colin Day
28th April 2023
Unreservedly Would Recommend

We have just had a Guardian “warm roof” installed on our conservatory by P & K Home Improvements. We are extremely pleased with it. When considering who to have we had six quotations from various trades people. The variation in price albeit “like for like” was quite extraordinary in range. We has the usual sales patter connected with double glazing; some being hard sell. Then along came P & K. My wife was impressed with Peter on the telephone with the initial contact. We then has Karl come round to look at our conservatory. He was extremely polite and informative but not at all pushy like some. Within a couple of days we received a quotation. Not the cheapest but not the most expensive. We decided to give P & K the contract. They (Peter) took the hassle of building control approval away from us. Then we were contacted by Peter to give us a date to start the work. A team of 3 fitters (all employed by P & K - not sub-contractors) were with us for 4-days and completed the work which included plastering the ceiling. They were really nice guys, friendly, polite well turned out in corporate clothing. My wife was very pleased how they cleared away any mess each day before going home. Their vans were modern, clean and decked out with the company name; not rusty, dirty old vehicles. The 3 worked extremely hard and made sure on day one that the old glass roof was off and the conservatory made watertight before they left. On their final day they cleaned all of the UPVC frames in the conservatory as well as cleaning all the windows and doors to a sparkle finish- my wife awarded them 12/10 for attention to detail. A week later, after the plastering had dried along came their sub-contracted painter to seal and paint the ceiling. He too was a very nice chap who made very little mess. Overall a fabulous job and we unreservedly would recommend P & K Home Improvements from Norwich for any similar work.

Michaela hasnip
10th February 2023
Transformed our conservatory

We recently had our polycarbonate conservatory roof replaced with a Guardian Roof. The difference it has made is brilliant, it's now a room which holds in heat and stays warm and comfortable even when it's freezing outside. It also looks really nice and mordern inside and out. The work was done quickly amd professionally, with the workmen happy to answer and questions along the way

Darren and Caroline Hemmings
17th January 2023
Superb!

We have just had our windows and door installed by PK and from minute one until yesterdays final installation they have been courteous informative and excellent in every way and the guys who installed the windows were polite, neat and hard-working, and a pleasure to be around!! We would have no hesitation in recommending this great company!

Sarah Higgs
17th January 2023
Great company

We were in the middle of an extension on our home and wanted P&K to do us a warm roof to our conservatory, we had a few small issues that Peter brought to our attention which other companies hadn’t, both Peter & Karl were helpful on all aspects even areas they weren’t doing the work and happily communicated with our builder even before they definitely secured the job. Their quote was competitive, communication and dates were spot on. ALL of P&K’s staff have been polite, hardworking and very mindful of being in our home. I have nothing negative to say and would definitely use P&K again as do highly recommend with confidence.

Gavin Parker
25th November 2022
Brilliant from start to finish.

We did our homework before approaching P&K. With a clear vision of what we wanted. Karl came and brought our vision to reality. Identified key safety points that other company's had over looked. The actual product is 10/10. We have noticed the sound difference over night and had a massive impact on our sleep. Petes comunication has been brilliant. Keeping us updated at every stage and worked with us on earlier fit dates. Always felt like I could call them at anytime with any question, however small. Now to the fitting team... they say what they do on the tin. Respectful of family life, Cleanest trade team we've had. Shoes off and dust sheets all the way plus hoovered. Keeping us updated with all their plans for the day. They did not rush, instead came back when weather conditions were better. In my opinion highly recommended. Massive thank you to P&K

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